HOW TO ORDER
Your business is
very important to us.
these easy steps to ensure your order is processed
in the most timely
and efficient manner possible.
1. PURCHASE ORDER
When you place your
order, please submit a Purchase Order. This is your set of instructions to
us, including: shape, fragrance, quantity, colors, required date,
your contact information and shipping instructions. For your
convenience, we have an online order form (click the PLACE ORDER link above). You may have your
own company Purchase Order. Once the information is filled out, Fax
toll free to 866-369-8863 or e-mail to
Simply e-mail to
art@PrintAroma.com or upload from
the order page.
We are PC based, work in CorelDraw and require a vector format file such as ai, eps
or pdf. If you do not have the graphics in this format, we will format them
for you. There is no charge for design services for our clients.
3. PROOF / PRODUCTION AUTHORIZATION
Within 24 hours of
receiving your artwork and Purchase Order, we will e-mail
a Proof / Production Authorization to you. The Proof contains your artwork
laid out in the die shape requested and includes our interpretation of your
4. YOUR PROOF APPROVAL / PRODUCTION AUTHORIZATION
You will carefully
review the graphics, text, spelling, pricing and lead time. If there are
changes, we will do them as requested. Once approved, PLEASE sign the
Proof and email or fax back to us. Your order will not be
manufactured until we receive your permission to do so. Receipt of your
signed proof is your authorization for Print Aroma, Inc. to put your order
into production and is the point at which the lead time begins. Regular
production is 10 business days. Rush service is available (3 - 5 business
days in most cases) for a small fee.
If you have any questions please free to call. We’re here to help!
We acknowledge receipt of all
orders. If you do not hear from us or
receive a proof within 24 hours please contact us via phone - we probably
didn’t receive your Purchase order!